Frequently Asked Questions

Everything you need to know about your ApeSurvival gear.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the United States. International orders may take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products ethical and sustainable?

At ApeSurvival, we prioritize durability and ethical manufacturing. We partner with factories that ensure fair wages and safe working conditions for all staff.

Can I track my package after it ships?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.